Privacy Policy
This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://florafruto.com/ (the "Site").
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and typically include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions that occur on the Site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and markups. date hour.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how the Site is navigated.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, shipping address, email and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
How do we use your personal information?
We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this order information to:
- Communicate with you;
- Examine our orders to detect possible risks or fraud; and
- When it conforms to the preferences you have shared with us, provide you with information or advertising related to our products or services.
We use the device information we collect to help us detect potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]
Share your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store; You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it- work.
You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a “Do Not Track” signal from your browser.
Your rights
If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident, we inform you that we are processing your information to fulfill any contracts we may have with you (for example, if you make an order through the site), or to pursue our legitimate business interests listed above. . Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will retain your order information for our records unless you ask us to delete it.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for persons under 18 years of age.
Contact with the site
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at https://florafruto.com or by postal mail using the information provided below:
Coffee to roast at home
Will direct “Customer Service”
Flor a Fruto SAS, Carrera 23 # 63 - 15, 501, 170002 Manizales CAL, Colombia
We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and typically include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions that occur on the Site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and markups. date hour.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how the Site is navigated.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, shipping address, email and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
How do we use your personal information?
We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this order information to:
- Communicate with you;
- Examine our orders to detect possible risks or fraud; and
- When it conforms to the preferences you have shared with us, provide you with information or advertising related to our products or services.
We use the device information we collect to help us detect potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]
Share your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store; You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it- work.
You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a “Do Not Track” signal from your browser.
Your rights
If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident, we inform you that we are processing your information to fulfill any contracts we may have with you (for example, if you make an order through the site), or to pursue our legitimate business interests listed above. . Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will retain your order information for our records unless you ask us to delete it.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for persons under 18 years of age.
Contact with the site
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at https://florafruto.com or by postal mail using the information provided below:
Coffee to roast at home
Will direct “Customer Service”
Flor a Fruto SAS, Carrera 23 # 63 - 15, 501, 170002 Manizales CAL, Colombia
